1. PARTIES

This Agreement is signed between the following parties under the terms and conditions set forth below.

A. ‘BUYER’; (hereinafter referred to as "BUYER")

NAME-SURNAME:

ADDRESS:

A. ‘SELLER’; (hereinafter referred to as "SELLER" in the Agreement)

NAME-SURNAME: NURAN ÇELİK

ADDRESS: YDA Center, Kızılırmak, Dumlupınar Blvd. No: 9A, Interior Door No: 158, 06510 Çankaya/Ankara

By accepting this Agreement, the BUYER acknowledges that upon confirming the order, they will be obligated to pay the order price and any additional fees specified, such as shipping and taxes, and that they have been informed of this.

2. DEFINITIONS

In the application and interpretation of this Agreement, the terms listed below shall refer to the written explanations they contain.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Law No. 6502 on Consumer Protection,

REGULATION: Regulation on Distance Contracts (Official Gazette: November 27, 2014/29188)

SERVICE: The subject of any consumer transaction other than the provision of goods made or promised for a fee or benefit,

SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities, or acts on behalf of or on behalf of those offering goods,

BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

WEBSITE: The SELLER's website,

ORDERER: A natural or legal person who requests a good or service through the SELLER's website,

PARTIES: SELLER and BUYER,

CONTRACT This agreement between the SELLER and the BUYER.

GOODS: This agreement refers to the movable goods and software, audio, video, and similar intangible goods prepared for use in an electronic environment.

3. SUBJECT

This agreement governs the rights and obligations of the parties, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the specifications and sales price of which are specified below, which the BUYER ordered electronically through the SELLER's website.

The prices listed and announced on the website are the sales prices. Advertised prices and promises are valid until updated or changed. Prices advertised periodically are valid until the end of the specified period.

The Seller may unilaterally exercise its right to update product prices at any time. The parties accept this obligation by signing the agreement.

4. SELLER INFORMATION

Title: ORGANUCA GIDA A.Ş.

Tax ID: 6450795500

Address: YDA Center, Kızılırmak, Dumlupınar Blvd. No: 9A, Interior Door No: 158, 06510 Çankaya/Ankara

Phone: +90 (533) 566 06 02

Fax: **************

Email: [email protected]

5. BUYER INFORMATION

Delivery Person/Institution Name:

TR ID No./Tax ID No.:

Address/Central Registry Agency (MERSIS) address for institutions:

Delivery Address

Phone

Fax

Email/Username

6. ORDERING PERSON INFORMATION

Delivery Person/Institution Name:

TR ID No. /Tax ID:

Address/ Central Registry Agency (MERSIS) address for institutions:

Delivery Address

Phone

Fax

Email/Username

7. PRODUCT/PRODUCTS INFORMATION SUBJECT TO THE CONTRACT

1. The basic characteristics (type, quantity, brand/model, color, number) of the goods/products/services are published on the SELLER's website. If the Seller has organized a campaign, you can review the basic features of the relevant product during the campaign period. The campaign is valid until the date specified by the Seller.

7.2. The prices listed and announced on the website are the sales prices. Advertised prices and promises are valid until updated or changed. Prices advertised for a limited period are valid until the end of the specified period. The Seller reserves the right to unilaterally change and update product prices at any time during the contract period.

7.3. The sales price of the goods or services subject to the contract, inclusive of all taxes, is shown below. If there are unaccountable receivables and/or if the amounts of taxes, duties, etc. change, the Buyer may be notified and requested an additional payment.

Product Description

Quantity

Unit Price

Subtotal

(VAT Included)

Shipping Amount

Total:

Payment Method and Schedule

Delivery Address

Delivery Person

Invoice Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping fee, which is the cost of shipping the product, will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title

TC ID/Tax ID No:

Address

Phone

Fax

Email/Username

Invoice Delivery: The invoice will be delivered to the invoice address along with the order during delivery.

9. GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes to have read and been informed of the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the contracted product on the SELLER's website, and to have provided the necessary confirmation electronically. The BUYER's electronic confirmation of the Preliminary Information is a part of distance selling.Before the conclusion of the contract, the SELLER acknowledges, declares, and undertakes to have obtained the address to be provided to the BUYER by the SELLER, the basic specifications of the ordered products, the price of the products including taxes, and the accurate and complete payment and delivery information.

The Buyer agrees to pay the purchase price of the product subject to this contract by using one of the options offered by the Seller (MONEY ORDER, EFT, FAST, CREDIT CARD, etc.). The contract is deemed to have been established once the price of the purchased product is paid by the Buyer and transferred to the Seller's account.

9.2. Each product subject to this contract will be delivered to the BUYER or the person and/or organization at the address specified by the BUYER within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's residence, not exceeding the legal period of 30 days. The Buyer acknowledges and declares that they have provided accurate, complete, and up-to-date delivery address and personal information. The Buyer is solely responsible for any failure to deliver the product due to the Buyer's delivery address or other contact information being incorrect, incomplete, or out-of-date. In this case, the Seller shall be deemed to have fulfilled its delivery obligation under the contract by delivery to the address provided by the Buyer.

The Buyer agrees that if the product does not arrive due to incorrect or incomplete information, it cannot claim any compensation or liability from the Seller and will not initiate any legal or administrative proceedings for this reason.

9.3. The SELLER acknowledges, declares, and undertakes to deliver the product subject to the contract complete, in accordance with the specifications specified in the order, and accompanied by any warranty documents, user manuals, and any necessary information and documentation. It agrees to perform the work in accordance with the principles of honesty and integrity, free from any defects and in accordance with legal requirements and standards, and to maintain and improve service quality. It agrees to exercise due care and diligence during the performance of the work, and to act with prudence and foresight. Following delivery of the products by the Seller, the Buyer shall conduct the necessary inspections and, due to the fact that the products are food products, shall notify the Seller in writing within one (1) day of any defects or defects detected in the products. Following the receipt of the defect notification by the Seller, the defect will be remedied in a manner agreed upon between the parties. The period stipulated in this article is statute of limitations, and any notifications made after this period will not be considered by the Seller.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining the BUYER's express consent before the expiration of the contractual performance obligation.

9.5 If the product ordered by the Buyer becomes irreversibly impossible to deliver due to the Seller's fault, the Seller will notify the Buyer and may offer to replace the product with another product. If the Buyer does not accept this offer, the purchase price will be paid to the Buyer within the period agreed upon between the parties.

9.6 The Buyer agrees to pay the purchase price for the product subject to the contract at the time the contract is formed. The contract is deemed to be formed after the Buyer pays the product price and the payment is transferred to the Seller's account. The Buyer may exercise the right of withdrawal before the shipment of the product begins. If the product shipment process has begun, the Buyer will not be able to exercise their right of withdrawal. The right of withdrawal from the contract is a declaration of intent and will become effective upon written notification to the Seller via the email address provided above. Following the Seller's receipt of the declaration of intent, and if accepted, the price of the purchased product will be paid to the Buyer within 14 days.

9.7 If the BUYER and the credit card holder used during the order are not the same person, or if a security breach is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may cancel and/or suspend the shipment of the product.

The Seller has no liability for theft, unauthorized use, or unauthorized operation of the credit card used to pay for the contracted product. In the event of any of these reasons, any notifications received by the Seller other than those from legal authorities after the shipment process has begun and/or the products have been delivered will not be considered. If legal authorities request the cancellation of the product sale; The Seller may demand compensation for any damages incurred.

9.8. If the Seller is unable to deliver the contracted product within the specified time due to force majeure events, such as events beyond the parties' control, unforeseen circumstances, and circumstances that prevent and/or delay the fulfillment of the parties' obligations, the Seller acknowledges, declares, and undertakes to notify the Buyer. The Buyer also reserves the right to cancel the order and to discontinue the contracted product.

The BUYER reserves the right to request from the SELLER that the product be replaced with a comparable product, if any, and/or that the delivery time be postponed until the impeding condition is eliminated. If the order is canceled by the BUYER, for payments made by cash, the product price will be paid to the BUYER in cash and in a lump sum within 14 days. For payments made by credit card, the product price will be refunded to the relevant bank within 14 days of the BUYER's cancellation of the order. The BUYER acknowledges, declares, and undertakes that the average time it takes for the amount refunded to the SELLER's credit card to be reflected in the BUYER's account by the bank may be 2 to 3 weeks. Since the reflection of this amount in the BUYER's account after the refund to the bank is entirely dependent on the bank transaction process, the BUYER accepts, declares, and undertakes that the SELLER cannot be held responsible for any possible delays.

9.9. SELLER has the right to contact BUYER for communication, marketing, notification, and other purposes via letter, email, SMS, phone calls, and other means, using the address, email address, landline and mobile phone numbers, and other contact information specified by BUYER on the site registration form or subsequently updated by BUYER. By accepting this agreement, BUYER declares that they consent to SELLER's communications.

9.10. BUYER declares and undertakes that the personal and other information provided when registering on SELLER's website is accurate and that they will immediately, in cash, and in full, compensate SELLER for any losses incurred by SELLER due to any inaccuracies in such information upon first notification from SELLER.

9.11. BUYER agrees and undertakes to comply with and not violate legal regulations while using SELLER's website. Otherwise, all legal and criminal liabilities arising therefrom will be fully and exclusively binding on BUYER.

9.14. The BUYER may not use the SELLER's website in any way that disrupts public order, violates public morality, disturbs or harasss others, for any illegal purpose, or infringes on the material or moral rights of others. Furthermore, the BUYER may not engage in any activity that prevents or obstructs others' use of the services (spam, viruses, Trojan horses, etc.). In the event of any of these circumstances, the BUYER agrees and undertakes to pay any damages incurred by the SELLER, upon first request, to the bank account provided by the SELLER.

9.15. Links may be provided through the SELLER's website to other websites and/or other content that are not under the SELLER's control and/or owned and/or operated by third parties. These links are provided for the BUYER's convenience and do not endorse any website or its operator, and do not constitute any guarantee regarding the information contained on the linked website.

9.16. Any member who violates one or more of the provisions of this agreement shall be personally and legally liable for such violation and shall hold the SELLER harmless from any legal and criminal consequences of such violations. Furthermore, if the matter is brought before the courts due to this violation, the SELLER reserves the right to claim compensation against the member for non-compliance with the membership agreement.

10. RIGHT OF WITHDRAWAL

The Buyer may exercise their right of withdrawal by sending written notice to the Seller's email address specified above before the shipment of the products begins. If the shipment of the products has already begun, the withdrawal will not be valid.

The Buyer is obligated to provide the reasons for withdrawal, along with supporting evidence, in their email.

If the Buyer is a company and/or institution, a return invoice must be issued and sent as an attachment to the email.

After the Seller receives and processes the withdrawal notice, the Seller will refund the product price to the Buyer's credit or debit card, using the same payment method, within 14 days.

If circumstances prevent the Seller from shipping the product, the Buyer will be notified of the delay or non-delivery through one of the communication channels specified above. In this case, the Seller will refund the product price to the Buyer's credit or debit card, using the same payment method, within 14 days.

If the campaign limit amount falls below the SELLER's limit due to the exercise of the right of withdrawal, the discount amount used under the campaign will be canceled.

11. DELIVERY

The products will be delivered to the address provided by the Buyer. The Buyer will bear the shipping costs.

The Buyer guarantees that the delivery address provided is accurate. The Seller assumes no liability if this address is incorrect, the Buyer does not reside at the address, or is not present at the address at the time of delivery.

The buyer may choose to have the products shipped to his preferred shipping address.

If the Seller requests that the product be delivered by another company or person, the Seller shall not be responsible for any damages or delivery costs that may occur during shipment.

12. PAYMENT

The contract shall be deemed to have been formed upon payment of the purchase price of the products by the Buyer and the payment of the payment into the Seller's account.

If the Buyer's payment is not credited to the Seller's account, the contract shall not be deemed to have been formed, and the Seller shall not be obligated to deliver the products. If the Buyer takes any action or action to prevent the payment of the purchased product into the Seller's account, the delivery of the products shall not be made and shall be deemed to be a declaration of withdrawal.

If the product was paid by credit, the contract shall be deemed to have been formed upon the payment of the first installment into the Seller's account. If any of the agreed installment amounts are paid late or not paid at all, the Seller has the right to initiate legal proceedings against the Buyer and take legal action. In this case, a default interest of 44.25% shall be applied for each day of late payment.

13. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The trademarks, patents, designs, utility models, copyrights, logos, visuals, written content, and all other intellectual and industrial property rights of the products offered for sale on the Seller's website belong to the Seller or the relevant rights holders.

The Buyer agrees and undertakes not to engage in any activity that would infringe these rights, and not to reproduce, copy, distribute, or use such elements for commercial purposes.

The purchase of products under this agreement does not grant the Buyer any license or right to use these intellectual and industrial property rights.

The Buyer agrees and undertakes to pay all damages incurred by the Seller, as well as a punitive damages of 5,000,000.00 TL, in the event of a breach of the obligations stipulated in this clause.

14. CONFIDENTIALITY

Any information shared between the parties under this agreement is confidential and will not be shared with third parties without the consent of the other party.

The obligations of the parties stipulated in this clause remain in effect even after the contract is terminated.

The Buyer agrees and undertakes to pay all damages incurred by the Seller, including a punitive damages of 5,000,000.00 TL, in the event of a breach of the obligations set forth in this article.

15. PROHIBITION ON COMPETITION

The Buyer agrees and undertakes not to engage in any activity that directly or indirectly competes with the Seller in its field of activity, or to engage in any actions that may harm the Seller's commercial reputation, customer portfolio, or business relationships, with respect to the products, services, and commercial information provided under this agreement.

The Buyer may not engage in competitive behavior by unauthorized copying, reproduction, sale, or marketing to third parties of the products, brands, models, designs, images, or content offered on the Seller's website.

In the event of a violation of this prohibition, the Seller has the right to claim compensation for any direct and indirect damages suffered.

17. DEFAULT AND ITS LEGAL CONSEQUENCES

The BUYER acknowledges, declares, and undertakes that if payment is made by credit card and the BUYER goes into default, they will pay interest and be liable to the bank in accordance with the credit card agreement between them and the cardholder bank. In such a case, the relevant bank may take legal action and claim any resulting costs and attorney fees from the BUYER. Under any circumstances, if the BUYER defaults on a debt, the BUYER acknowledges, declares, and undertakes to compensate the SELLER for any losses and damages incurred by the SELLER due to the delayed payment of the debt.

18. AUTHORIZED COURT

Complaints and objections arising from this agreement shall be heard by the Ankara Consumer Arbitration Committee or the Ankara Consumer Courts, within the monetary limits specified in the law below.

Effective May 28, 2014:

a) In accordance with Article 68 of Law No. 6502 on Consumer Protection, for disputes valued under 2,000.00 (two thousand) TL, applications shall be made to district consumer arbitration committees.

b) For disputes valued under 3,000.00 (three thousand) TL, applications shall be made to provincial consumer arbitration committees.

c) In provinces with metropolitan municipality status, for disputes valued between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications shall be made to provincial consumer arbitration committees.

This Agreement is made for commercial purposes.

19. ENFORCEMENT

The invalidity of any of the clauses of this Agreement shall not affect the validity of the other clauses.

The parties agree that the addresses specified above are correct and serve as notification addresses. If any of these addresses change; The party changing the address is obligated to notify the other party of the new address in writing within 7 days. Otherwise, the notification sent to the notified address will be deemed valid.

BUYER is deemed to have accepted all the terms of this agreement upon payment for the order placed through the Site. SELLER, prior to the order being placed,The BUYER is responsible for making the necessary software adjustments to confirm that this agreement has been read and accepted on the website.

SELLER: ORGANUCA GIDA A.Ş.

BUYER:

DATE: 13.10.2025