All services provided in our store and the products are owned and operated by ORGANUCA GIDA A.Ş., registered at YDA Center, Kızılırmak, Dumlupınar Blvd. No:9A, İç Kapı No:158, 06510 Çankaya/Ankara.

Our company may collect personal data for various purposes. The following explains how and how personal data is collected and how and how this data is protected.

Any information shared by the seller with the buyer is considered confidential and cannot be shared with third parties without the seller's consent. This provision applies even after the contract has terminated.

Some personal information about members (such as name and surname, company information, phone number, address, or email address) is collected by our store due to the nature of its business, through membership or by completing various forms and surveys on our store.

Our company may occasionally send campaign information, new product information, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they register. This choice can be changed later in the account information section after logging in, or they can notify you via the link in the notification email they receive.

Personal information submitted electronically by our members to our store during the approval process, either through our store or by email, will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" we have signed with our Members.

To identify system-related issues and to quickly resolve any issues or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

Our Company may use the requested information for direct marketing purposes, either by itself or its collaborators, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our Company, information provided by the user, or information related to transactions conducted through our Store; Our company and its collaborators may use our members' identities for various statistical evaluations, database creation, and market research purposes, without disclosing them, outside the purposes and scope specified in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and confidential, considering this a confidentiality obligation, and undertaking to take all necessary precautions and exercise due diligence to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should pay attention to to ensure you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates you are on a secure website, and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in accordance with your instructions. Information regarding the credit card used during purchases is encrypted using 128-bit SSL (Secure Sockets Layer) and transmitted to the relevant bank for verification, independent of our shopping sites. If the card's availability is confirmed, the transaction proceeds. Since no card information is viewed or recorded by us, third parties are prevented from intercepting this information under any circumstances.

Our company monitors the reliability of payment, billing, and delivery address information for online credit card orders against Credit Card Fraud. Therefore, for customers placing orders on our shopping sites for the first time, the accuracy of their financial and address/phone information must be verified before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provide during registration. By protecting your login information securely, it is impossible for others to access or modify your information. For this reason, registration is conducted within a 128-bit SSL security environment. This system is an international encryption standard that is impossible to break.

Information line or customer service